{"id":19,"date":"2025-07-26T08:15:26","date_gmt":"2025-07-26T08:15:26","guid":{"rendered":"https:\/\/glassplace.com\/?page_id=19"},"modified":"2026-10-26T14:59:55","modified_gmt":"2026-10-26T14:59:55","slug":"faqs","status":"publish","type":"page","link":"https:\/\/glassplace.com\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d814be elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"9d814be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c4f6ed\" data-id=\"3c4f6ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcad6e3 elementor-widget elementor-widget-heading\" data-id=\"bcad6e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Foire aux Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17eabcc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17eabcc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7bfd296\" data-id=\"7bfd296\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06ba507 elementor-widget elementor-widget-heading\" data-id=\"06ba507\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez des questions ? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a1a7ed elementor-widget elementor-widget-text-editor\" data-id=\"5a1a7ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous sommes l\u00e0 pour rendre votre exp\u00e9rience avec nous aussi simple que possible. C\u2019est pourquoi nous avons rassembl\u00e9 une foire aux questions portant sur le vitrail, les commandes, la livraison et bien plus encore.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-278d195 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"278d195\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b214768\" data-id=\"b214768\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4810919 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4810919\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-message-2\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-869492e elementor-widget elementor-widget-heading\" data-id=\"869492e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez des questions ? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8b7df elementor-widget elementor-widget-elementskit-accordion\" data-id=\"9a8b7df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6aef4db0cd4dd\">\n\n            \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-c2917276aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c2917276aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-c2917276aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je passer une commande aupr\u00e8s de The Glass Place ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c2917276aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Browse our online catalogue, add the products you need to your order list, and submit your order through our website. You can also place an order by email or phone.<\/p><p>Once received, we'll review your order, pick and prepare the available items, calculate shipping charges, and email you the final invoice. Any unavailable items will be marked as out of stock on your invoice.<\/p><p>Payment is processed before your order is shipped.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-90ddfcb6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-90ddfcb6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-90ddfcb6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Does 1 piece of glass mean 1 square foot?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-90ddfcb6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><p>Yes! On our website, 1 piece (1 PC) represents 1 square foot (1 sq. ft.) for pricing purposes, not one physical piece of glass.<\/p><p>Glass is sold in minimum cut sizes depending on the manufacturer:<\/p><p><strong>Oceanside, Spectrum, Architectural:<\/strong> ~1.33 sq ft per piece<br \/><strong>Wissmach, Designer Glass:<\/strong> ~1.2 sq ft per piece<br \/><strong>Youghiogheny, Uroboros:<\/strong> may vary between 1.2\u20131.33 sq ft<\/p><p>The final price is calculated based on the total square footage ordered.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-c3b40846aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c3b40846aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-c3b40846aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">How big is a full sheet of glass?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c3b40846aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Full sheet sizes vary by manufacturer:<\/p><p>Oceanside: ~8 sq ft<br \/>Architectural: ~8 sq ft<br \/>Designer Glass: ~8.2 sq ft<br \/>Wissmach: ~9.3 sq ft<br \/>Youghiogheny, Uroboros: typically ~6 sq ft<\/p><p>Actual sheet sizes may vary slightly depending on the manufacturer and production batch.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d52c51e6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d52c51e6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-d52c51e6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I choose the size of my glass pieces?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d52c51e6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes! We offer standard cut sizes depending on the glass manufacturer.<\/p><ul><li><p><strong>Oceanside Glass:<\/strong> Minimum cut size is 12\" \u00d7 16\" (1.33 sq. ft.).<\/p><\/li><li><p><strong>Wissmach &amp; Designer Glass:<\/strong> Minimum cut size is 10.5\" \u00d7 16\" (1.2 sq. ft.).<\/p><\/li><\/ul><p>Please note that all glass prices listed on our website are per square foot (1 sq. ft.), not per piece. Your final price is calculated based on the actual square footage ordered.<\/p><p>We do not offer custom cutting below our minimum sizes. Glass is cut into rectangular pieces to maximize the use of each full sheet.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-35062eb6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-35062eb6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-35062eb6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Will my glass pieces have perfectly straight edges and corners?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-35062eb6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Not necessarily. Glass is cut into rectangular pieces to maximize each full sheet. Depending on the manufacturer, some edges and corners may be slightly uneven or curved. These variations are normal and are not considered defects or damaged.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-e232f6c6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e232f6c6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-e232f6c6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Les prix sont-ils en dollars canadiens ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e232f6c6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-5-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, tous les prix affich\u00e9s sur notre site Web sont en dollars canadiens, sauf indication contraire.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-b89cd036aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b89cd036aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-b89cd036aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Do you have a minimum order?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b89cd036aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-6-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><p>Yes, our minimum order is $50 CAD before taxes and shipping.<\/p><p>Wholesale accounts have separate minimum purchase requirements to qualify for wholesale pricing.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f63faac6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f63faac6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-f63faac6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Is everything shown on the website in stock?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f63faac6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-7-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Inventory changes quickly. While we do our best to keep the website updated, availability is not guaranteed until your order is picked.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-382b2f96aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-382b2f96aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-382b2f96aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Puis-Je Demander un Type ou une Marque de Verre Sp\u00e9cifique ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-382b2f96aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-8-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><p>Yes! If you're looking for a specific glass that isn't listed in our online catalogue, feel free to contact us with the manufacturer's name, product SKU, and quantity required.<\/p><p>We'll be happy to check availability and let you know if it's something we can special order.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ea777cb6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ea777cb6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-ea777cb6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I add to my order after placing it?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ea777cb6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-9-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><p>Yes! If you need to add items to an existing order, please contact us as soon as possible.<\/p><p>We'll do our best to accommodate your request, provided your order hasn't already been processed or prepared for shipment.<\/p><p>Once an order has been finalized, additional items will need to be placed on a new order.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-10-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-a2be10a6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a2be10a6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-a2be10a6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels modes de paiement acceptez-vous ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a2be10a6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-10-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We accept major credit cards and e-transfer.<\/p><p>Please note, we do not accept cheques.<\/p><p>Contact us if you have any questions regarding payment.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-11-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-bf0e4b06aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bf0e4b06aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-bf0e4b06aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">When am I charged for my order?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bf0e4b06aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-11-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><p>Once your order has been picked and prepared, we'll calculate the shipping charges and email you the final invoice.<\/p><p>Any unavailable items will be marked as out of stock on your invoice.<\/p><p>Payment is processed before your order is shipped.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-12-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-40abc4b6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-40abc4b6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-40abc4b6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Offrez-vous des prix de vrac?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-40abc4b6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-12-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Absolutely! We offer competitive wholesale pricing on an extensive selection of stained glass and supplies for qualifying stained glass shops, studios, retailers, and professional artists purchasing in volume.<\/p><p>As a Canadian distributor, we proudly supply businesses across Canada, helping them source the materials they need at competitive prices.<\/p><p>Wholesale eligibility is based on purchase volume and is subject to periodic review to maintain active wholesale status.<\/p><p><strong>Interested in becoming a wholesale customer? Contact us to get started!<\/strong><\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>Contact us to apply.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-13-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-5bee3e06aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-5bee3e06aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-5bee3e06aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels sont vos frais d\u2019exp\u00e9dition et comment sont-ils calcul\u00e9s ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-5bee3e06aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-13-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>\u00a0<\/p><p>Shipping charges are calculated based on the weight, dimensions, packaging requirements, and delivery destination of your order. Boxing and packaging fees also apply.<\/p><p>Final shipping costs are determined once your order is confirmed and ready for shipment.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-14-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ed286826aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ed286826aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-ed286826aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I get a shipping quote before placing an order?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ed286826aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-14-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Shipping costs depend on the weight, dimensions, packaging requirements, and delivery destination.<\/p><p>We can provide a general shipping estimate with your complete list of products, quantities, and delivery address. However, final shipping costs are calculated once an order is <strong>confirmed<\/strong>.<\/p><p>Please note that we do not cut or package glass for shipping quotes. Glass is only cut once an order is confirmed and payment arrangements have been made.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-15-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f2322646aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f2322646aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-f2322646aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Why is there a glass boxing fee?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f2322646aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-15-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"PDq2pG_selectionAnchorContainer\">Glass needs a little extra care when it travels! Our boxing fees cover the sturdy boxes and packing materials needed to properly protect your glass during shipping.<\/p><p>We always recommend <strong>filling your box whenever possible<\/strong>, so you get the best value from both your boxing fee and shipping cost.<\/p><p><strong>Glass Boxing Fees<\/strong><\/p><p>Small pieces, up to 18 pieces: <strong>$12.50<\/strong><br \/>Small pieces, fewer than 8 sheets: <strong>$15.00<\/strong><br \/>2.66 sq. ft. sheets, up to 12 pieces: <strong>$17.50<\/strong><br \/>2.66 sq. ft. sheets, fewer than 6 pieces: <strong>$20.00<\/strong><br \/>Half sheets, up to 8 pieces: <strong>$20.00<\/strong><br \/>Wood crating for freight orders: <strong>$55.00<\/strong><\/p><p>Boxing fees are separate from shipping.<\/p><p><strong>Not sure how much will fit? We\u2019re happy to help you make the most of your box!<\/strong><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-16-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-48c5e2b6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-48c5e2b6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-48c5e2b6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment le verre est-il emball\u00e9 pour l\u2019exp\u00e9dition ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-48c5e2b6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-16-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We take great care in packaging all glass orders using protective materials designed for safe transit.<\/p><p>A glass boxing fee applies to all glass orders due to the specialized materials and handling required.<\/p><p>Once orders leave our warehouse, they are in the hands of third-party carriers. While we pack everything with care, glass is fragile and damage in transit can occasionally occur.<\/p><p>In the event of damage, claims are handled directly with the carrier.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-17-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-705c89d6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-705c89d6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-705c89d6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Exp\u00e9diez-vous \u00e0 l\u2019international ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-705c89d6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-17-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui ! Nous Exp\u00e9dions Partout au Canada, aux \u00c9tats-Unis et \u00e0 l\u2019International.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-18-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d6daa096aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d6daa096aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-d6daa096aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">How long does it take to process and ship my order?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d6daa096aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-18-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Orders are picked and packed before shipping.<\/p><p>Shipping timelines vary depending on order size and current volume, but we\u2019ll keep you updated throughout the process.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-19-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-b804d906aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b804d906aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-b804d906aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je suivre ma commande ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b804d906aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-19-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Pour les commandes par correspondance, nous fournissons les informations de suivi par courriel une fois votre commande exp\u00e9di\u00e9e. Si vous avez des questions concernant le suivi ou votre livraison, veuillez nous contacter.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-20-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-b9b033f6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b9b033f6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-b9b033f6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">What if my glass arrives damaged?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b9b033f6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-20-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"isSelectedEnd\">Glass is a fragile product, and despite our best efforts, damage can occasionally occur during transit.\u00a0We pack all orders securely, but once a shipment leaves our warehouse, it is in the hands of the carrier.<\/p><p class=\"isSelectedEnd\">If your order arrives damaged, contact us immediately with photos of the damaged glass, packaging, and shipping label. Claims are reviewed on a case-by-case basis.<\/p><p>Shipping insurance is available for an additional cost and must be requested before your order ships.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-21-9a8b7df\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ba8c38c6aef4db0cd4dd\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ba8c38c6aef4db0cd4dd\" aria-expanded=\"false\" aria-controls=\"Collapse-ba8c38c6aef4db0cd4dd\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I visit your warehouse or pick up my order?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ba8c38c6aef4db0cd4dd\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-21-9a8b7df\" data-parent=\"#accordion-6aef4db0cd4dd\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes! Order pickups and warehouse visits are available <strong>by appointment only<\/strong>.<\/p><p>Please note that The Glass Place is a wholesale warehouse, not a retail storefront. We are not open for walk-in shopping or general browsing.<\/p><p>For warehouse visits, please contact us in advance with the product SKUs you're interested in so we can arrange an appointment.<\/p><p>For order pickups, please contact us to confirm a pickup date and time. Your order will be prepared and ready for collection at your scheduled appointment.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-401a2cf elementor-widget elementor-widget-text-editor\" data-id=\"401a2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez des questions concernant votre commande ou une demande g\u00e9n\u00e9rale ?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64800fc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"64800fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/glassplace.com\/fr\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Got questions? We\u2019re here to make your experience with us as easy as possible. That\u2019s why we\u2019ve put together some Frequently Asked Questions related to stained-glass, ordering, shipping, and more. Got questions? How do I place an order with The Glass Place? Browse our online catalogue, add the products you need to [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":70,"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":12605,"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/pages\/19\/revisions\/12605"}],"wp:attachment":[{"href":"https:\/\/glassplace.com\/fr\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}