Privacy Policy

Last Updated: [Current Date]

At The Glass Place (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit www.glassplace.com.

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25.

1. Information we collect

Non-personal information: We use Google Analytics and cookies to collect non-personal, anonymized data such as:

– Which pages you visit
– How long you stay on our site
– Your device and browser type
– General geographic location (city/country level)

Personal information: We do not collect personal information (such as your name, address, or payment details) unless you provide it voluntarily, for example, when requesting a quote or contacting us.

2. How we use your information

We use the data collected to:

– Improve our website and services
– Analyse trends and site usage
– Ensure compliance with Canadian and Quebec privacy laws

We do not sell, trade, or rent your information to third parties

3. Cookies

Cookies are small files stored on your device to remember your preferences and enhance your browsing experience. You may choose to disable cookies in your browser settings, but some features of our site may not work as intended.

4. Data sharing

– Google Analytics: Data may be processed on servers outside Canada. Google complies with privacy laws and uses standard contractual clauses for data protection.
– We do not share your information with any other third parties.

5. Your rights

Under PIPEDA and Law 25, you have the right to:

– Access your data
– Request corrections
– Withdraw consent or request deletion (where applicable)

To exercise these rights, contact our Privacy Officer at theglassplacemail@gmail.com or call 1-800-363-7855. 

6. Security

We use industry-standard security measures to protect your information and regularly review our practices.

7. Data retention

Google Analytics data is retained for 26 months and then deleted automatically. Cookies expire when you close your browser.

8. Breach notification

In accordance with Law 25, we will notify the Commission d’accès à l’information du Québec (CAI) and affected individuals of any significant privacy breach within 30 days.

9. Updates

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. 

10. Contact us

For questions or concerns about this policy, contact:

The Glass Place
6272 Notre-Dame St W,
Montreal, Quebec H4C 1V4
Email: theglassplacemail@gmail.com
Phone: 1-800-363-7855